https://www.reddit.com/r/grandorder/comments/8kz6up/na_account_recovery_guide/
The above Reddit post has a guide showing you which email to use and what information you need.
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Greetings.
I had to reinstall the game on my Nvidia Tablet yesterday (update would not work), so all data was lost and i did not have the opportunity to generate a transfer code.
What can i do to recover my lost account ?
I already sent a mail to: [email protected]
but they didn't answer (it's been a few hours)
Thaks in advance.
https://www.reddit.com/r/grandorder/comments/8kz6up/na_account_recovery_guide/
The above Reddit post has a guide showing you which email to use and what information you need.
Thank you, i used that form already.
In doubt, i've sent mails to both
[email protected]
[email protected]
Still waiting for an answer.
I haven't needed to recover an account fortunately but my guess is that it may be a decent bit of time before you hear anything. I'd guess that a day or two might be required before you find out.
Thank you.
A day or two would be reasonable, as long as i get an answer.
Missing my account ID, did not know there was such a thing, but every detail including my St Quartz purchases and receipts, have been sent.
don't sent emails too often they might put it into spam. Just an advice i heard from others
i don't remember about id and lv my character
Do you remember your old account ID? 314
Do you remember the transfer code?1UCJs8DyKY
What was your Master's name? Yuki
What Birth Date was set? none
What Device did you play on? I play on PC(Ldplayer)
When did you first download the game? 25/8/2020
When did you last access the old account? 31/8/2020
Which Servants did you possess? Medusa(rider), Medusa(lancer), Mash, Kiyohime
Who was registered as your Favourite Servant? Kiyohime
Which Servants were in your main party? Martha(ruler), Elizabeth Bathory.
[What was your Master's gender? Female
What was your Master's level? 45(maybe)
Did you purchase Saint Quartz? "I did not purchase Saint Quartz"