Helper Scams 87+ Dragalia Lost Players of DAOKO CD Redemption Codes

  • Dragalia Lost players who bought the DAOKO x Dragalia Lost CD could redeem codes online with ePlus to receive virtual in-game rewards.
  • Since the process was difficult at first-- requiring an ePlus account tied to a Japanese phone number-- several helpers appeared offering to redeem codes for people. One of these helpers, u/datsKARMA, took codes from 87-100 people who have not received their in-game rewards. Most likely, the stolen codes were sold to to other people.
  • With people like this around, it's worth taking some precautions to ensure safe online trading.

Collaboration CD

To celebrate Dragalia Lost's 1 Year Anniversary, J-pop artist DAOKO released a compilation CD featuring all of her upbeat electronic tracks featured in the game. The album, titled simply DAOKO x Dragalia Lost, released on October 9th, 2019 to excited fans. 

CD Trailer

As a bonus for the First Press Release, players could also get a code verifiable for in-game items, namely upgrade resources and a special Wyrmprint featuring DAOKO. 

This was quite cumbersome at first, as players needed to sign up for an ePlus account with a Japanese phone number. Eventually, ePlus made an English page for foreign fans to redeem their CD codes without an account. 


In the time between people receiving their CDs and ePlus making an English page, ePlus account holders offered to redeem codes for people. Various users on r/dragalialost, Discord servers and other community hubs stepped forward volunteering to redeem codes for people. Since a single ePlus account could verify an unlimited number of CD code/ Dragalia Lost account ID combinations, this was a good idea, and many people needed to redeem their codes before an approaching deadline. (the deadline was extended to November 22nd, but before international redemption became possible, the deadline was set to November 1st).

I was one of the people who got scammed by this person. Because I didn't have a number, I had to reach out to someone else because when I got my CD, there was no indication or even a thought that they would make it internationally possible to redeem them. The only choice we had before they suddenly set that up was to ask for help.

[We had] no reason to believe there would ever be an international code redemption site because one of the perks was entering the DAOKO concert lottery which is a Japan-exclusive thing. I also had no reason to believe anyone in the subreddit who was offering this had ill intentions because the community has been absolutely fantastic and one of the warmest out there.


The nonjapanese option was added about a month after. But that was only about 2 weeks before the original deadline of November 1st for redeeming the code. They extended the deadline after to November 22.


Due to the deadline and long shipping times overseas, many players had little time left to redeem their codes and went with the best option possible, which was a subreddit helper. 

Thread for original post by u/datsKARMA (deleted)

When CD promotion rewards started rolling out, a group of people-- the ones whose codes were redeemed by u/datsKARMA-- noticed the Wyrmprint and Sunstone were never sent to their account. 

Eventually r/GachaGaming picked up the story with a crospost from u/Goldenrice. One user who did get their rewards, u/ellemmenne, shared a testimony of redeeming with the user-- the video showing "proof" of redemption seemed odd, so they bugged datsKARMA again for further verification.

Eventually, the items were sent, notably with cleaner screenshots and a confirmation page as proof. This was likely done to make ellemmenne drop the issue, but for the rest of the players, it was easy to take the codes and vanish unnoticed until reward distribution.

Many users are rightfully angry that their redemption codes (exclusive to a pricey imported CD) were used, potentially invalidating the virtual portion of the purchase. Many are sending mail to an English ePlus Support page regarding the issue, with their codes and CD purchases as lasting proof that they bought the CD.  

Safety in Online Transactions

Normally, people in account trading and account sales have systems in place to protect against scamming. Sites like and have buyer protection, and even informal communities such as r/SIFtrades recruit moderators and volunteer middlemen for trades. 

This was an odd incident however, as there was no existing infrastructure for redeeming a code from occasional merchandise. The Dragalia Lost community-- which is otherwise friendly and helpful-- is disappointed in the user, and other helpers such as u/KeelusBR stepped forward offering to help users get new codes.

While the scammer themselves is the real one to blame for all of this, there are some steps players can take in the future to reduce the likelihood of being scammed in virtual exchanges.

Main Takeaways

  • Stick to sites or communities that have mediators or buyer protection in the event things go south. 
  • If using paypal for any payments online, always send payment under the "Goods and Services" category. It may have fees associated, but often risky sellers will ask to use the "Friends and Family" option which is unsafe since payments through this category forfeit buyer protection.
  • Keep on people. As seen with ellemmenne above, anyone who owes you a good or service is more likely to follow through (or reveal their lack of commitment) if messaged about it persistently.
  • Look for a "legit" social media account owned by a person with some age, post history and comments. On Reddit, a lot of shady accounts only make posts and do not comment on posts.
  • Do not buy game accounts unless there is a way to change recovery information. For example, a game account with an email address as its username can easily be reclaimed by whoever has access to that email address. To ensure future ownership of an account, the game needs to allow information to be changed to that of the new owner.
  • If it's too good to be true... it probably is. This is more referring to the "currency tricks" done in Dragalia Lost and other games to purchase Diamantium at a lower price. The service actually generates currency via foreign credit card fraud and may risk getting your account banned. 


Content Editor and News Writer at GamePress! I write about mobile games, maintain databases, and draw fanart of said games. Sometimes I play them too. Native to Austin, loves cacti and hiking.