Important Notice: Android 10 (Updated 9/6/2019)

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Important Notice: Android 10 - September 4, 2019 at 12:30 p.m.

DeNa released the below "Important Notice: Android 10" Notification for Pokemon Masters on September 4, 2019 at 12:30 p.m. UTC, updated 9/6/2019 at 9:00 a.m.:

Important Notice: Android 10

We have confirmed an issue where on certain Android 10.0 devices, the menu bar at the bottom of certain screens (the News screen for instance) is covered by the device's Android navigation bar, resulting in players not being able to access certain buttons.
As a temporary solution, if you come across this issue we kindly ask you to display your device's home screen, and return to the game. This will most likely resolve the issue.

We apologize for the inconvenience this issue may have caused, and we appreciate your patience.

Thank you for playing Pokémon Masters.

Current Status

  • Android 10 compatibility:
    We are currently working on correcting this issue and plan to have it addressed within a few days.
    *We have resolved this issue as of 9/6 at 9:00 a.m.