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PoGO Plus - Failed to connect to the device?

After a successful hunt in the local park where my new Plus worked just fine, I'm currently getting the "Failed to connect..." error message. I followed the usual steps (Bluetooth/load game/try to connect), but it's not working.

What am I missing or what could it be? I have a Galaxy S5.

Thanks for any info/advice!

Asked by DeLana_996 years 9 months ago
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Answers

Go to settings, PoGo Plus, press the eject symbol on the screen. Completely close the app. Open app, go to settings menu to PoGo plus. Press the PoGo's button, then press the shaded pokemon symbol.
That is the usual answer. A longer version involves ejecting and closing, then pressing PoGo's button for 5 seconds til it is a solid blue, let go and press the PoGo's button one time, it will vibrate. That will reset the device. Then you go back to settings and reload the device

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Thank you so much, I'm technically inept and could have never figured this out, LOL. (The tech support they want to send you to is just about useless....)

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I had to read a bunch of FAQs, but when I did it a few times it became simple to me. When in doubt just eject it, but always pair and unpair thru the pogo app, not your Bluetooth settings

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ya that happend to me. dont know how i fixed it though so sorry.

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